We are happy to address your maintenance needs.
Maintenance requests can be submitted on the Resident Online Portal or by direct email to rent@bpmok.com
Tenant Responsibilities
Your lease provides details about who is responsible for what maintenance. Tenants are also responsible for any repairs that are the result of neglect, misuse, and/or damage.
Tenants responsibilities include, but are not limited to:
- Changing light bulbs
- Changing furnace and AC filters (not evaporative cooler pads)
- Resetting breakers and GFCI switches
- Replacing batteries in smoke and carbon monoxide detectors
- Replacing batteries in garage remotes
- Removing weeds, watering plants and trees, and performing yard maintenance – unless otherwise stated in your lease
- Setting and monitoring auto sprinkler systems for the yard
- Unclogging toilets
- Unclogging and resetting garbage disposal
- Making sure garage door sensors are aligned
- Pest control
Frequently Asked Questions
What is considered an emergency?
Emergencies are very rare. Having no heat is an emergency.
In case of a fire emergency, call 911 then call us.
Another type of emergency is if you cannot secure the house, e.g., a door is broken.
Gas and water leaks should be reported directly to the utility companies, then call us.
Things that are NOT emergencies: no air conditioning; no hot water; a broken appliance.
